Hotel Internet Marketing Tips To Increase Your
Conversion Rate:
in the competitive and cut-throat hotel industry, clever
hotel teams need all the internet marketing tips they can get to stay ahead of
their competitors. Not only are you competing with other hotels, you are also
competing with travel agencies, affiliates and other travel companies who are
selling your rooms. Here are seven ways that savvy hotel teams can boost their
conversion rate all-season round.
Search Engine Optimization (SEO)
As more people book hotel accommodation online, SEO is
critical to the success of your internet hotel marketing campaign. Hotel
bookers rarely search beyond the first three pages of a web search. A hotel
website needs to have high Search Engine visibility for the key terms it is
targeting. Design every web page as a landing page optimized with for a
different keyword with a strong call to action to encourage people to book at
your hotel.
Internet marketing tips: Optimize your website for long tail
keywords – people making long-tail searches are often further along in the
buying cycle and more willing to book hotels than people making generic
searches, leading to a higher conversion rate.
Google Places Pages Optimization
Optimizing your Google Places page is another important
hotel internet marketing strategy to further increase your conversion rate.
Place Search was introduced in late 2010 whereby Google Places Pages started to
blend with organic listings in the Search Engine Results Pages (SERPs).
Typically when someone searches for a product or service and a location such as
‘hotels: cairns’, Google Places listings will appear (as per below).
SEO copywriting
Booking a hotel is often an emotional purchase. Well written
hotel SEO copywriting drives traffic to your website but also tells a story and
evokes a positive feeling about the property. Your website is a virtual
extension of your physical hotel and the copywriting needs to reflect the
quality of your establishment as well as be optimized for search engines.
Creative ways to update your hotel copy include:
writing a hotel blog
updating the website with new creative package ideas (see
below)
adding pages about local attractions or events
uploading media releases
creating a news and events page
Internet Marketing Tips: Put a note in your calendar to
review written material on your website to ensure that it is up to date and
there are no expired offers or pages about events that have already taken
place.
Creative package ideas
It does depend on the location and popularity of your hotel
but most properties have seasonal periods where the occupancy rate is high and
alternatively periods where the vacancy rate is lower. Your role as part of the
hotel internet marketing team is to try to sustain hotel occupancy rates all-year
round. One way to do this is to offer creative packages to entice travelers to
book your hotel instead of your competitors:
Developing packages for special occasions such as
Valentine’s Day, Mother’s Day or Father’s Day
Tying in packages with special events that are local to your
hotel such as sporting matches, festivals or a movie premiere.
Offering packages targeting certain types of travellers such
as families and with children, business travellers and so on.
Combining several services together such as an accommodation
and restaurant deal or accommodation and spa package.
Creating indulgence packages such as romantic getaways,
weekend escapes or mid-week getaways.
Internet Marketing Tips: Create a separate landing page for
each package so you can optimize the headings, descriptions and keywords and
include a strong call to action to encourage booking.
Trustworthy hotel website design
Search Engine Optimisation may have done its job to drive
traffic to your website but if you cannot see these numbers reflected in your
conversion rate, one of the issues you may need to address is the hotel website
design. Quality hotel design inspires confidence in people making bookings
directly on your website. There are certain principles that can make your hotel
website look more secure and trustworthy:
Integrated online booking engines (see below).
Clear, high quality images or videos of your hotel spaces
including the hotel suites and bathrooms, foyer, front of hotel, amenities such
as the pool, views from hotel rooms and so on.
Quality SEO copywriting that is updated regularly (see
above).
Awards won by the hotel.
Third party accreditation such as being part of a
professional hotel association
Contact details such as a phone number and/or physical
address.
Terms and conditions, returns policy and privacy statements.
About us pages with pictures of key employees.
Making sure there are no broken links or error pages on your
website
Integrated online booking engines
Seamlessly integrating an online booking engine (OBE) your
website can inspire confidence in the consumer and increase hotel bookings.
People feel more confident booking hotels directly through the hotel website
itself rather than being directed to a third-party supplier. An OBE allows the
hotel to manage rate parity, reduce commission costs to hotel booking agencies
and exert more control over the booking process.
Internet Marketing Tips: Integrating an online booking
engine (OBE) on your home page and on every page of your site has been shown to
significantly increase a hotel’s conversion rate.
Social media marketing
Another way for hotels to drive pre-qualified traffic to
your website is through social media marketing. With more travelers researching
hotels online, it is crucial that these become part of the social media sphere
to stay relevant. Popular consumer-oriented social media sites to create brand
awareness for hotels include YouTube as well as Facebook and Twitter where you
can offer exclusive social media deals and promotions.
With over 25 years collective experience in the hospitality
industry and online marketing, Dr.Hossam Darwish E- Marketing can help you
learn how to drive potential customers to your website using these internet
marketing tips and techniques and then convert customers to actual bookings
through clever hotel website design and SEO copywriting. Contact Dr.Hossam
Darwish to find out how we can help you with your online hotel marketing
campaigns.
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